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Orthopedic sourcing questions, answered

Answers for distributors and purchasing teams comparing orthopedic products, requesting samples, planning orders or preparing an OEM/ODM brief.

Machining equipment inside the YUBMEDTECH manufacturing facility

Product selection and samples

Compare the product references, matching instruments and supplied condition before preparing your purchasing list.

What products do you supply?

Our range includes spinal implants, trauma plates and screws, intramedullary nails, external fixators, joint replacement, craniomaxillofacial products, sports medicine, veterinary orthopedics and orthopedic instruments. Browse the product families, then identify the references and specifications you need.

Can I request samples?

Free samples are available for quality evaluation. Send the product reference and specification your team wants to review so we can confirm availability and sample arrangements.

How do I confirm a system’s components?

List the implants, components and instruments you need, with their references and quantities. Ask our team to review what is included in the system quotation and identify any items that need separate confirmation.

What should I confirm about packaging and supplied condition?

Confirm the product reference, packaging, labelling and supplied condition with our team before ordering. Include the documents your purchasing team needs to review these details.

How should a distributor compare an implant system with individual components?

For a system, compare the complete component list: implant references, sizes, matching instruments and accessories, with quantities for each item. Confirm that each offer includes the same items.

For an individual component, start with its exact reference and specification. If it belongs within a wider system, include the other component and instrument references your team needs reviewed.

Quotations, orders and delivery

Prepare an itemised request, then review quantities, payment terms and the proposed dispatch arrangements.

What is needed for a quotation?

Send exact references or drawings, specifications, quantities and destination market. Include the expected schedule, packaging and instrument requirements when they form part of the order.

How is the order quantity agreed?

Tell us the quantity required for each product reference. Our team reviews availability, pricing and supply arrangements for that list; quantities may differ across the products in your range.

How do I place an order?

Send your product list and quantities. Review the quotation or invoice, including the products, shipping cost and payment terms, then confirm the order with our team. Dispatch and tracking details are provided for the agreed shipment.

How long does dispatch take?

Available stock can be dispatched within one week. The applicable availability and dispatch schedule are confirmed for the products and quantities in your order. Transit time depends on the agreed shipping arrangement.

Which payment methods are available?

Payment options include bank transfer, Western Union, MoneyGram, PayPal and L/C. Confirm the method and terms on your current quotation or invoice before payment.

OEM/ODM projects and product documents

Define the development or manufacturing brief and identify the documents relevant to your chosen products and destination market.

How do I start an OEM or ODM project?

Send a drawing or product brief, material and finish requirements, expected quantities and destination market. We review the manufacturing or development work required and clarify any questions before agreeing the next step. Explore OEM and ODM cooperation.

Which documents should I request?

Ask for current product and quality-system documents relevant to the exact reference and manufacturing facility. Review the holder, validity and scope with the team preparing your purchase documentation. View the document gallery.

What should I check for my market?

Identify the product, destination country and documents your importer needs before agreeing the order. We coordinate the agreed product and shipping information. Check local registration and customs requirements with the responsible importer or adviser.

Does a supplier certificate cover every product in the catalogue?

Check the holder, validity and scope of the certificate against the product and manufacturing facility. Request the applicable current documents for your chosen references and market instead of relying on the gallery image alone.

Tell us which products and documents your importer or purchasing team needs. Review those documents before agreeing the order.

After-sales and existing orders

Keep the order and product references available so our team can review your question and the support arrangements for that order.

What should I send with an order question?

Include the order reference, product reference and details of the question or issue. Photos or other relevant information help our team review the request and coordinate the next steps.

What warranty information is available?

We provide a one-year product warranty and after-sales support throughout the product’s service life. Ask for the coverage and claim procedure applicable to your order.

Have a product-specific question?

Include the product reference, required quantity and destination market. Our team can then review the product configuration and order information relevant to your request.